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watchmafia27

Help centre

Frequently Asked Questions

Quick answers about ordering, delivery, payments, warranty, and returns.

How quickly are orders dispatched?

Most in-stock orders are prepared within 24 hours. Delivery generally takes 2-5 working days depending on the destination PIN code.

Can I pay on delivery?

Cash on delivery is available for eligible serviceable locations. Prepaid orders receive the discount displayed during checkout.

How can I track my order?

Use the Track Order page with the order number shown after checkout and the delivery phone number.

What warranty is included?

Eligible watches include the warranty period displayed on the product page. Warranty covers qualifying machine defects and does not cover accidental damage or normal wear.