Return window
Eligible return requests must be raised within 3 days of delivery. The item must be unused and include its original packaging, tags, and accessories.
Store policy
Returns and Refunds
Eligibility and instructions for reporting damaged, incorrect, or returnable products.
Opening video requirement
Record a continuous package opening video before removing product labels or protective packaging. This helps us verify damage, missing items, or an incorrect product.
Non-returnable conditions
- Products showing wear, scratches, alteration, or misuse
- Items returned without original packaging or accessories
- Damage caused after delivery
Refund processing
Approved prepaid refunds are returned to the original payment method. COD refunds require valid bank or UPI details supplied to customer support.